Planned and Reactive Maintenance

Improve customer satisfaction with streamlined maintenance and great customer service

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MAINTENANCE

Reactive maintenance

Track maintenance issues and guest requests, resolving issues and understanding maintenance trends.

Segment issues into categories

Understand the various issues occurring across the portfolio.

Prioritise

Prioritise maintenance by urgency and service level targets.

Guest satisfaction

Keep guests up-to-date with automated emails and feedback on progress.

MAINTENANCE

Planned and preventative maintenance

Running property portfolios effectively requires a continuous programme of maintenance. The PPM capability in the system allows you to automate and performance-manage the maintenance process.

Reduce costs

Reduce costs by actively maintaining the portfolio.

Increase guest satisfaction

Increase guest satisfaction by reducing maintenance issues.

Compliance

Ensure compliance with regulations and track performance.

res:harmonics property management system

MAINTENANCE

Guest portal

Allow guests to report issues online and collaborate on progress.

Report issues from the portal

Enable guests to raise issues on the portal 24 hours a day.

Collaborate

Collaborate with guests via messaging

Join over 10,000 serviced apartments around the world who trust res:harmonics to run their business.

Request a demo

Planned and Reactive Maintenance

Reactive maintenance

Planned and preventative maintenance

Guest portal

Join over 10,000 serviced apartments around the world who trust res:harmonics to run their business.

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