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Industry

Manage long stay bookings

Seamlessly manage long stay bookings with an all-in-one BTR, Coliving and Serviced Apartment software that offers flexibility out of the box. Reduce occupancy gaps by offering varied stay lengths with the only PMS to tailor tools for all types of innovative living operators.

All-in-one PMS
Reduce Occupancy Gaps
Automate Repetitive Tasks

Long stay features

Dedicated features to simplify your coliving and BTR operations, reducing repetitive manual tasks, saving overheads and increasing occupancy to boost profit.
Reduce repetitive manual tasks, save work hours & reduce overheads

Allow prospects to search for availability, apply, and book their long stay directly on your website, supported by automated identity checks, verification, and contract signing tools.

Reduce manual intervention, eliminate back-and-forth negotiations, and provide a better guest experience during contract negotiations. Once signed, automate billing, maintenance and housekeeping based on regular intervals or custom triggers. Stop spending time on repetitive monthly tasks and focus on the work that improves guest experience and grows your long stay business.

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Stay on top of your legislative requirements for long stay bookings within your PMS

Offer safe and secure referencing, run robust identity checks and verification and easily manage contract signing all in the same system. Ensure your long stay bookings remain compliant and adhere to all local legislative requirements with a global PMS that automates know your customer checks for complete piece of mind on who's booking your units.

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Offering best in class integration, our PMS connects to popular long stay industry tools

We pride ourselves on being both best in class and best in integration, with a range of coliving, BTR and other long stay tools integrating into our PMS natively and our dedicated development team  on hand to work in partnership during onboarding to ensure your existing tools feed into one dedicated PMS tailored to your business.

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Offer dynamic pricing that delivers easy flexibility to your operations

Offer reduced rates for long stay bookings, while retaining optimised short and medium stay fees to maximise profit per unit. Easily switch availability and short stay pricing syncing to Channel Managers to fill occupancy gaps in your long stay units, increasing your margin per unit.

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Online booking system

Take bookings directly using an embedded booking system on your own site. Reduce commission fees and help guests find their perfect property with your own branded booking engine.

Verification & identity checks

Remove cumbersome back-and-forth by sending standardised long-stay applications to prospects. Ensure compliance with our raft of identity check integrations that automate the ID and verification checking processes.

Online contract signing

Get contracts signed faster with online contract signing and automated booking confirmations. Handle contract extensions and automatically update terms, and billing schedules, to support complete guest stay flexibility.  

Housekeeping and maintenance scheduler

Enhance guest experience by auto-generating housekeeping and maintenance activities based on regular intervals or custom triggers. Oversee progress, manage maintenance teams, view proof of work and manage parts and labour bookings on the go with a intuitive mobile app.

Automated billing & direct debit payment system

Never miss an invoice again with automated billing and direct debit payment collection. Take part payments at booking and schedule late payment reminders that automatically copy in your finance team. 

Online inventory management tool

Reduce end-of-tenancy discrepancies. Set up a standardised inventory for each property type using an online inventory management tool and make custom annotations, print paper copies if required, and accept signatures anywhere in the world with an integrated mobile app.

Automation

Run your entire long stay guest experience on autopilot

Simplify your long stay booking journey with a fully automated flow that handles everything from initial inquiry to final confirmation in one centralised system, without the need for any human interaction (giving your team the time to focus on the important stuff).

"With res:harmonics, we have done something extraordinary and created a new way of living."

During the tendering process, we looked at many property management systems, but most weren’t willing to adapt their systems for a small player like us as they didn’t see the value.

Ilkka Kaakinen
Commercial Manager at Noli Studios
How we make a difference

How we solved short, medium and long stay challenges in one technology platform to create a new coliving offering

Noli Studios, an innovative coliving concept that offers over 460 studios, wanted to create a new living solution offering flexibility and affordability. They were aiming to create a new way of living where guests didn’t need to plan ahead and pricing was reflected in length of stay.

To achieve this new model of coliving, Noli knew that they needed to achieve new levels of operational efficiency. They understood that they would need to rethink their property management system and move to a supplier that would match their bespoke needs to create a platform for something that had never been done before.

We designed a platform that accommodated Noli's specific requirements, especially around sales channels, availability and pricing.  As a multiple stay length concept with a wide variety of customers, installing multi-channel connectivity was key, as was creating a bespoke availability grid, giving Noli oversight of all their units. This allowed every unit to be both a hotel for seven-day holidays and a home for seven-month work placements.

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Features

Purpose built tools for long stay operators

Tools to seamlessly manage bookings, payments, and communications. Free up your team’s time and focus on delivering an exceptional long-stay resident experience.

Booking Engine

Reduce commission costs and drive business directly through your own site or app with our integrated direct booking engine

Quote Portal

Create bespoke rate quotes for your prospects and enable quick conversions online without the back and forth negotiation

Automated Emails

Send out smart branded emails for each stage of your booking process, improving guest engagement and simplifying check-in

Automated Invoicing

Replace manual monthly invoices with automated billing, linked to a range of payment providers and accounting software

Automated Housekeeping

Schedule regular, or one-off, housekeeping and maintenance activities remotely to deliver exceptional guest experience

Inventory Management

Make inventory management easy with online tools that reduce end-of-tenancy discrepancies

Guest Management

Facilitate excellent guest experience with a branded self-service portal that gives guests everything they need to manage their stay

ID Checks & Verification

Remain fully compliant with KYC requirements & remove timely back-and-forth ID requests with fully automated guest verification tools

Simple Contract Management

Complete documentation online and trigger automated confirmation emails, with flexibility for auto-extensions built in

The only PMS to offer

Out of the box flexibility for short, medium and long stay operations

Enhance your long stay operations and reduce gaps in occupancy by seamlessly switching to short and medium stay based on unit availability, seasonality or market trends all in the same system.

Utilise both long and short stay functionality in the same plan, with no extra charges for switching unit focus.

Channel Manager

Push short stay availability to all OTAs using our purpose built Channel Manager, or explore our integrations to push rates, availability and more through the likes of Siteminder, Rentals United and more.

Complete Property Management

View all of your bookings in one centralised location, giving your the opportunity to spot gaps in occupancy and offer limited short stay availability based on demand, reducing occupancy gaps and increasing your profit.

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Get started

Ready to get started?
Book a demo call today

Get started with a short demo call from one of the team and discover how our property management system can transform your innovative living business.

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Join over 10,000 serviced apartments around the world who trust res:harmonics to run their business.

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