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Diversify your portfolio with short, medium & long stay flexibility

Meet the only PMS purpose built to offer the flexibility needed to offer a true hybrid living model. Reduce occupancy gaps, increase profit and streamline your operations with the all-in-one property management software that offers all the tools you need to build flexibility into your property business.

All-in-one PMS
Flexible Stay Lengths
Automations

Hybrid living features

Reduce occupancy gaps and increase profit per unit by offering a true hybrid living model that allows you to fill occupancy gaps and increase revenue across your portfolio. Switch between long and short stay models at different times based on demand.
Switch and update rates based on key performance indicators across season, occupancy and competitors

Update your rates automatically depending on location, seasonality, occupancy and local competitor’s pricing using a sliding price scale. Automatically adjust your rates based on predefined conditions and shift from a long stay model to higher priced, short stays during key tourist season.

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Balance pricing with stay length to offer guests the best value, while increasing your revenue from each unit

Take advantage of short-stays’ higher nightly rates and long-stays’ monthly rates to increase occupancy, and revenue per unit, throughout the year. Dynamically offer different rates to customers based on their stay length via your own branded online booking engine.

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Offer a better guest experience by saving work hours on repetitive manual tasks, freeing up time to focus on guests

Improve operations by automating repetitive tasks, from guest management and communications to housekeeping and maintenance, freeing up your team's time to focus on offering a better guest experience.

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Extensive channel manager

Connect both your pricing and availability to all of the major Online Travel Agents (OTAs), Specialist Agents and the GDS and receive bookings in real-time. Push updated rates and dynamic pricing to OTAs via an integrated channel manager to increase your visibility.

Provide flexible stays

Enable short, medium, and long-stay bookings all in the same system and take direct bookings via OTAs or directly on your own website.

An all-in-one seamless journey

Take advantage of a range of long stay features in the same platform you manage your short stay operations with digital viewing and consultations for long-stay residents. Run Know Your Customer (KYC) checks with verification, credit and right-to-rent checks, and contract signing seamlessly in the same booking journey, reducing barriers to booking and improving your processes.

Automated billing & direct debit payment system

Never miss an invoice again with automated billing and direct debit payment collection for both short and long stay guests.

Offer simple one off card payments to short stay guests, while taking part payments at booking for long stay guests before scheduling late payment reminders that automatically copy in your finance team. 

Online inventory management tool

Reduce both check-out and end-of-tenancy discrepancies across short and long stay guests with simplified online inventory management tools.

Set up a standardised inventory for each property type using an online inventory management tool and make custom annotations, print paper copies if required, and accept signatures anywhere in the world with an integrated mobile app.

Booking Journey

Hybrid Living Software that creates a seamless booking journey

Short-stay and long-stay guests don’t book in the same way. While short-stay guests might reserve their stay through online travel agents in only a few clicks, longer-stay residents need more time and may require a digital viewing or consultation. Offer booking journeys for both sets of guests in one centralised PMS purpose built to offer the flexibility needed for a true hybrid living model.

Provide a five-star guest experience across short, medium & long stay bookings

Both short and long stay guests expect a higher level of service in today's market, but demands differ by length of stay, with short stay guests wanting seamless check-in and check-out experiences while long stay residents want to feel part of a community and want to be able to report maintenance and housekeeping issues on the fly for immediate escalation.

Improve guest experience across all booking types, boost brand loyalty and repeat bookings with an intuitive guest portal that improves guest experience, no matter how long they're with you.

"With res:harmonics, we have done something extraordinary and created a new way of living."

During the tendering process, we looked at many property management systems, but most weren’t willing to adapt their systems for a small player like us as they didn’t see the value.

Ilkka Kaakinen
Commercial Manager at Noli Studios
How we make a difference

How we solved short, medium and long stay challenges in one technology platform to create a new coliving offering

Noli Studios, an innovative coliving concept that offers over 460 studios, wanted to create a new living solution offering flexibility and affordability. They were aiming to create a new way of living where guests didn’t need to plan ahead and pricing was reflected in length of stay.

To achieve this new model of coliving, Noli knew that they needed to achieve new levels of operational efficiency. They understood that they would need to rethink their property management system and move to a supplier that would match their bespoke needs to create a platform for something that had never been done before.

We designed a platform that accommodated Noli's specific requirements, especially around sales channels, availability and pricing.  As a multiple stay length concept with a wide variety of customers, installing multi-channel connectivity was key, as was creating a bespoke availability grid, giving Noli oversight of all their units. This allowed every unit to be both a hotel for seven-day holidays and a home for seven-month work placements.

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Features

Purpose built tools for hybrid operators

Tools to seamlessly manage bookings, payments, and communications across short, medium and long stay bookings. Free up your team’s time and focus on delivering an exceptional long-stay resident experience.

Booking Engine

Reduce commission costs and drive business directly through your own site or app with our integrated direct booking engine

Channel Manager

 Complement direct long stay bookings with short stay discovery and bookings from all major OTAs. Push dynamic rates & availability.

Automated Emails

Send out smart branded emails for each stage of your booking process, improving guest engagement and simplifying check-in

Automated Payments

Replace manual monthly invoices and payment links with automated billing, linked to a range of payment providers

Automated Housekeeping

Schedule regular, or one-off, housekeeping and maintenance activities remotely to deliver exceptional guest experience

Inventory Management

Make inventory management easy with online tools that reduce end-of-tenancy and short stay check-out discrepancies

Guest Management

Facilitate excellent guest experience with a branded self-service portal that gives guests everything they need to manage their stay

ID Checks & Verification

Remain fully compliant with KYC requirements & remove timely back-and-forth ID requests with fully automated guest verification tools

Simple Contract Management

Complete documentation online and trigger automated confirmation emails, with flexibility for auto-extensions built in

Integrations

Integrated with the industry tools you already know and love

Switching systems doesn’t mean leaving the tools you use every day behind, we have a platform of trusted industry tools that we integrate with out of the box, for everything else we have an open API to make custom integrations easy to deploy. Reduce context switching and stay on task with access to all your daily tools in one place.

Zapier
HubSpot
PriceLabs
Xero
Mailchimp
Siteminder
Inventory
Flyr
Remote Lock
GoCardless
QuickBooks
Stripe
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Ready to get started? Book a demo call today

Get started with a short demo call from one of the team and discover how our property management system can transform your innovative living business.

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Join over 10,000 serviced apartments around the world who trust res:harmonics to run their business.

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