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Increased competition in the serviced apartment, coliving and build to rent industries continues to be one of the main challenges facing operators. This increased competition brings with it a heightened expectation from guests; with more choice guests can be more demanding and for operators that do not focus on delivering an excellent service may find themselves struggling to increase their occupancy rate.
From a branded guest portal to timely communications and CRM messaging, there are many tools available to operators to improve their guest experience but one of the simplest, and most effective, ways of improving how guests feel about their stay is offering smart access controls.
To help operators deliver seamless access control we’ve partnered with Luckey, by Sofia, part of ISEO, and added this powerful tool to our list of growing native integrations for our all-in-one PMS.
Automate guest access across multiple locations
Our integration with Luckey underlines our focus on flexibility and mixed model offerings for operators, especially operators who are looking to scale and grow into new locations.
Utilising this new integration, coliving, build to rent and serviced apartment operators can overcome the logistical challenges that come with adding new units and locations to their portfolio.
The joint solution provided by Luckey and res:harmonics allows property managers to streamline operations through automation and centralised control, which is particularly beneficial for those looking to manage multiple locations and scale to new locations.
Our coliving, build to rent and serviced apartment software automates key processes across locations, including bookings, dynamic pricing, invoicing, and maintenance coordination - with specific automation rules for each unit and location.
At the same time, Luckey's cloud-native access control enables remote management of multiple properties without physical keys or manual oversight. This scalable solution reduces operational overheads and supports business growth, as operators can easily manage guest access remotely without the need for key collection or management.
Seamlessly manage access across stay lengths
With operators continually having to diversify their offering and adapt stay lengths to reduce occupancy gaps having an all-in-one PMS that integrates with Luckey’s smart access management enables operators to easily streamline their operations and guest management.
The integration of Luckey's smart access management system with our comprehensive booking, payment and property management platform allows operators to provide a seamless guest experience by tailoring services to different stay lengths.
Long-term tenants benefit from automated monthly payments and unrestricted keyless entry, while short-term guests experience a hassle-free check-in process, eliminating the need for manual key handovers or access codes. This adaptability increases guest experience and strengthens brand reputation.
At the same time, the simplicity of access management provided by Luckey allows teams to free up their time to focus on other areas of guest stays. This allows operators to offer an even better experience as guests receive a more personalised service from a team that is no longer wasting time on physical key management and outdated access management.
Improving operations & reducing overheads
Getting control of costs and reducing overheads is a key focus for property managers in today’s challenging market. Rising staff costs, increased energy pricing and rises in costs of goods all mean that operators need to save time and resources wherever they can.
This integration helps streamline operations and reduce operator overheads as traditional access management methods involve significant costs, including manual access management, on-site staffing, and inefficient administrative processes.
By leveraging the automation capabilities of Luckey and res:harmonics, property operators can modernise their operations by offering:
- Smart Access Control: Eliminates the need for key cards, physical keys, or shared codes, reducing security risks and administrative workload.
- Automated Billing and Payments: Our PMS ensures that invoices and transactions are processed without manual intervention, reducing time spent on financial administration.
- Automated Housekeeping and Maintenance: Tasks can be assigned and managed centrally, ensuring faster turnaround times and better resource allocation.
- Energy Efficiency: With smart access integration, properties can optimise energy consumption by automating lighting and HVAC settings based on occupancy.
By automating these functions, operators can focus their resources on growth and customer experience instead of manual administration.
Increasing revenue by using smart access for shared spaces
As well as reducing overheads and operational inefficiencies operators can drive growth by monetising all of their available space, with adaptable shared spaces used as coworking space during periods of high business travel or a shared community area during seasonal shifts to a coliving model.
Luckey’s smart access controls extend to shared spaces, while our flexible PMS allows you to dynamically price and easily manage availability of shared spaces based on seasonal demand.
At the same time, integrating res:harmonics’ comprehensive reporting dashboards and Luckey’s data capture of access details allows operators to make data-led decisions on the use of space across their portfolio.
Future-proofing operations with seamless access management
The integration of Luckey’s smart access control with res:harmonics’ all-in-one PMS offers a future-proof, scalable solution for coliving, serviced apartments, and build to rent operators. By combining state-of-the-art access management with powerful automation, this partnership helps operators:
- Enhance efficiency by automating check-ins, access control, and key operational processes
- Reduce costs by minimising staffing requirements and streamlining operations
- Boost revenue with dynamic pricing, data-driven decision-making, and seamless guest experiences
- Strengthen security through real-time monitoring and keyless, digital access
In an industry where efficiency, security, and seamless operations are critical, Luckey and res:harmonics provide the tools operators need to thrive and scale in an evolving innovative living landscape.
